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Return Policy

Exchanges/returns must be initiated within 30 days of the purchase date listed on the front of this receipt. Caritas Comics items sell quickly, so contact us as soon as possible to make exchanges. All clearance items, sale items, consignment items purchased are final sales and cannot be exchanged or returned. 

Please Note: CUSTOM, CONSIGNMENT OR SIGNED ITEMS ARE NOT REFUNDABLE! COMICS/GRAPHIC NOVELS ARE REFUNDABLE THE SAME DAY FOR STORE CREDIT ONLY!

If you are attempting to exchange or return a Funko POP! figure, here's some things you need to know. POP! figures are mass-produced.  As a result, minor variations occur during the manufacturing process.  These variations can include creases or scuff marks on the packaging, including slight dents or tears. While we wish everyone could receive a pristine box, it isn’t always the case. Please note that a box flaw is not considered a true defect as long as the POP! figure itself is unaffected.

  • Shipping Damage: If your purchase arrived damaged, please contact us as soon as possible to initiate a parcel damage claim. Please email Admin@CaritasComics.com with photographs of the package and damaged contents. *Please note that a minor packaging flaw that doesn't affect the contents is not considered a defect or damage for parcel insurance or refund claims. A small bend, scuff or indentation on exterior packaging can occur at any point in the manufacturing, supply or shipping processes.
  • Return shipping costs and other incidental fees are the sole responsibility of the customer unless the Pop figures itself was defective or the wrong item was shipped.